**AA PRESS RELEASE**
STORY DISTORTS AIRLINE'S SAFETY COMMITMENT
Fort Worth, Texas - American Airlines today said a USA Today story
about federal Air Marshals created a distorted impression of the airline 's
commitment to safety. American said: "Safety and security are
of utmost importance at American and we would never
take any actions that would compromise
the effectiveness of the federal Air Marshal Program. We think it is
unfortunate that the Air Marshals were booked into the wrong seats
by their agency, but American did everything possible to accommodate
them in seats near the front of the cabin,
in fact, rows 9 and 10 on the aisle."
We will work more closely in the future with the Air Marshals
Program to ensure that their agency books them in the proper seats.
American said the marshals were booked by their
agency in coach only one day before the flight. They were assigned aisle
seats in rows 9 and 10, which are well
forward in the main cabin, only a few feet from
where they would have been seated in first
class, which was already full. The marshals
arrived at the gate only 35 minutes prior to departure in Palm
Springs, making any problem resolution difficult.
When they requested first class seating, they were advised all first
class seats had been sold and all passengers checked in. They
then asked to be seated by a window in first class, rather than remaining
in an aisle seat in coach. They also requested that they be
assigned first class seats on the Dallas
Fort Worth-Charlotte leg of their trip. American advised them
that it would try to accommodate them. After the flight
departed, American Airlines contacted the Air Marshals headquarters
to apprise them of the situation that occurred in Palm Springs. An administrator
apologized to American and
indicated the marshals would not continue
on the Dallas Fort Worth - Charlotte leg
of the trip.